New Member Development - Ancillary Product Lead

Bengaluru, Karnataka, India | Sales | Full-time


About WeWork: WeWork is the platform for creators, providing hundreds of thousands of members around the world with space, community, and services that enable them to do what they love and create their life’s work. Our mission is to create a world where people work to make a life, not just a living, and our own team members are central to that goal. 

Ancillary Revenue Product - Services or offerings other than the company's primary product/offering

Roles and Responsibilities

  • Front-end the Ancillary revenue product Sales process as the first point of contact for all prospective leads interested in our ancillary products at our buildings
  • Explain the ancillary revenue product or service to potential customers while communicating the WeWork brand
  • Manage end-to-end inquiries for the Ancillary products including negotiating and invoicing.
  • Develop and nurture leads through sales processes, marketing campaigns, and advertisements across various platforms to ensure the highest conversion rate of closed transactions
  • Deliver scripted event sales pitch and customize it, wherever needed, to meet the needs of specific individuals
  • Schedule appointments for community staff to meet prospective customers
  • Strategic pipeline building for priority buildings/markets
  • Contact customers to follow up on initial interaction
  • Analyze data to help improve event sales processes and strategy
  • Work on maintaining data hygiene on the Sales CRM Platform (Salesforce) to efficiently track data
  • Be a creative thinker who looks outside of the box to find solutions to meet growing event sales targets
  • Overall OKR split: 50% Lead generation and prospecting (i.e., outreach, social media, business development, etc) 25% Existing events pipeline management 25% Inbound lead management

Skills and Qualifications

  • Bachelor’s Degree
  • Min. 4 yrs of relevant experience (preferably sales) 
  • Knowledge of MS Office and G-Suite applications
  • Excellent communication, writing, and presentation skills 
  • Experience in prospecting and developing sales including outbound calling and emailing 
  • Exceptional organization skills to deal with copious amounts of data 
  • Prior experience in customer service and relationship building is preferred
  • Experience in working on Sales CRM Softwares like Salesforce is an added advantage